Privacy Policy
Last updated: January 1, 2025
SEO Mastery Agency ("we", "our" or "the Agency") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.
1. Who We Are
SEO Mastery Agency7804 Stanley Rd, Powell, TN 37849, USA
Email: hello@seomasteryagency.com
Phone: (256) 683-7561
2. Data We Collect
When you use our website, contact us or place an order, we may collect: name, email address, phone number, billing country, website URL, project notes, and technical data including IP address, browser type, and pages visited.
3. How We Use Your Data
- To process your order and deliver the services you have purchased
- To respond to enquiries and provide client support
- To send service-related communications and monthly reports
- To improve our website and services based on usage data
- To comply with legal obligations
4. Legal Basis for Processing
We process your data on the basis of contract performance (to deliver our services), legitimate interests (to operate our business), and consent where explicitly given.
5. Data Sharing
We do not sell your personal data. We share data only with: Stripe for payment processing (governed by Stripe's own privacy policy), email infrastructure providers for client communications, and analytics platforms where applicable. All processors are bound by data processing agreements.
6. Data Retention
We retain client records for seven years following the end of a contract for accounting and legal purposes. Enquiry data from non-clients is deleted after 24 months of inactivity.
7. Your Rights
Under applicable law you have the right to access, correct, delete or port your personal data. To exercise any right, contact us at hello@seomasteryagency.com.
8. Cookies
We use essential cookies to operate the website and analytics cookies where you have consented. See our Cookie Policy for full details.
9. Security
All payment processing is handled by Stripe and we do not store card details. Data in transit is encrypted via TLS. Access to client data is restricted to authorised personnel.
10. Changes
We may update this policy periodically. The current version will always be published at this URL with the date of last update.